Overview
Send bulk SMS messages to invite guests to RSVP for your event or to provide them with confirmation links and QR codes. Diobox allows users to send, manage, track, and resend text messages, making it a useful tool for event communication.
Key Features
Creating and Sending Messages
Users can create new text messages from the platform by selecting templates or composing custom messages. Messages can be targeted based on guest confirmation status, custom segments, guest lists, and more. Users can preview messages and send test texts before sending them to guests.
Learn More: Preparing a Text Message
Resending Messages to Additional Guests
If an event organizer needs to send a previously sent text to additional guests, they can do so by selecting the existing message from their guest's profile and resending it. This is particularly useful for last-minute notifications and important updates.
This feature is also available in the iOS app, allowing users to send out messages directly from the app.
Learn More: Resend Texts to Additional Guests
Tracking Text Message Status
Diobox offers detailed tracking of text messages post-sending. Users can access insights on message delivery statuses, including:
Sent: Message has been dispatched but delivery is pending confirmation.
Delivered: Successfully received by the recipient’s carrier or phone.
Undelivered: Failed to reach the recipient due to carrier restrictions or phone availability.
Failed: The message was not sent due to technical reasons or account limitations. Organizers can also filter reports by status and export delivery data for further analysis.
Learn More: Text Message Tracking
Conclusion
Diobox’s text messaging functionality simplifies event communication by providing a reliable and structured way to engage with guests. From initial message preparation to tracking delivery, Diobox ensures seamless messaging for event organizers looking to keep attendees informed and engaged.