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Guest Check-In Overview and Features

Updated over a week ago

Diobox provides a comprehensive suite of check-in tools across web, iOS and Android with many ways to check-in guests that can cater to any event workflow.

Here are the different check-in methods and feature overviews in this article:


Browser Check-In

The Diobox Web App includes full check-in functionality directly within guest profiles. This allows you to manage arrivals using a laptop or desktop without requiring a mobile device.

Check-in controls are located at the bottom of each guest profile and behave consistently across all platforms.


Mobile App Check-In

The Diobox mobile apps provide many ways to check-in guests that cater to different event workflows.

Android App

The Diobox Android app supports full check-in functionality, including search, browsing, and QR code scanning. It includes configurable scanning modes, session tracking, access restrictions, and duplicate handling.

iOS App

The Diobox iOS app is a full-featured mobile version of the platform, optimized for iPhone and iPad. It supports offline check-in, allowing devices to continue scanning and recording activity without an internet connection.


Finding and Checking In Guests

Search and Browse

  • Use the Guest List dropdown at the top of the page to browse by confirmation status, guest list, or check-in status

  • Use the search bar to find guests by name, company, title, email, notes, or any custom field

Slide to Check-In (iOS)

On iOS, you can quickly check in a guest by sliding their name from left to right. This works directly from search results or guest lists without opening the profile.


Session Tracking and Multiple Check-Ins

Diobox supports multiple check-ins per guest, making it possible to track attendance across different parts of an event.

  • Multiple Check-Ins allow repeated entries for the same guest

  • Event Activities (also referred to as Check-In Sessions) track attendance for specific sessions such as workshops, meals, or breakout events

  • Check-Out Tracking can be implemented by creating an Event Activity named “Check Out” to log when guests leave


Check-In Alerts

Check-In Alerts notify selected team members when specific guests or guest lists are checked in.

Alerts are sent by email and can be configured per guest or per guest list.

Learn more: Check-In Alerts


Check-In Analytics

All check-in activity is synced across devices, providing real-time visibility into attendance.

Analytics can be viewed in multiple ways:

  • Live reports on the iOS app with filtering, grouping, and session-level views

  • Event Dashboard summaries

  • Guest-level check-in history

  • Exportable reports

Learn more: Check-In Analytics


QR Code Scanning

QR code scanning is the fastest way to check in guests and is built into both mobile apps. The scanner uses a split-screen layout with a live camera view and a running list of recent scans. This allows staff to monitor activity while continuing to scan.

Advanced scanning capabilities include:

  • Multiple scanning modes

  • Session and activity tracking

  • Access restrictions

  • Duplicate detection and handling

  • Support for secure Temporal QR codes


Kiosk Mode

Kiosk Mode enables a self-service check-in experience where guests scan their own QR codes. It runs on the Diobox iOS app and is commonly used at entrances to reduce staffing and speed up arrival flow.

Key capabilities include:

  • Custom branding, messaging, and display settings

  • Continuous on-screen event visuals such as background image, logo, and title

  • Support for QR-based check-in and session tracking

  • Configurable restrictions and duplicate handling

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