Check-In Alerts notify your team when guests arrive. You can enable alerts for individual guests or entire guest lists. When a guest is checked in, selected team members receive an email notification.
You can configure check-in alerts in two ways:
Set Up an Alert for a Single Guest
From the guest profile, select the guest Options dropdown and click Check-In Alert.
This opens the Check-In Alert settings for that guest.
Select one or more team members to notify, then click Save.
When enabled, a bell icon appears next to the guest’s name.
Set Up an Alert for a Guest List
Click the Guest List dropdown at the top-left side of the page.
Scroll down and click the edit icon next to the desired Guest List.
This opens the Check-In Alert settings for that Guest List.
Select one or more team members to notify, then click Save.
When enabled, a bell icon appears next to the guest list name.
When to Use Check-In Alerts
Check-In Alerts are useful when specific attendees require special attention upon arrival, such as VIPs, speakers, or internal stakeholders. They can also be used to notify teams when any guest from a specific group checks in.