Diobox waitlist forms add a review step to registration. People apply and are placed on a waitlist, and you decide whom to confirm or decline based on your event's criteria.
The Guest Experience
Guests can open a waitlist form from a direct link, from your Diobox Event Web Page, or from a form embedded on your own website.
After submitting the form, guests receive a confirmation email with a summary of their answers, letting them know they are on the waitlist.
You receive a notification for each new application. You can confirm or decline applicants at any time before the event, one at a time or in bulk. When you change a guest's status, you can choose to send a confirmation email, which may include a QR code, or a decline message.
Article Topics
This article explains how to:
It also covers managing waitlisted guests:
Create a New Waitlist Form
Go to the Forms page and click + Form in the upper-right corner.
Choose Waitlist from the list.
Set Form Availability & Attributes
When you create a form, the New Form window opens with the following attributes. You can change them later by editing the form's attributes.
Name and Description: The form name and an optional description. Both appear on the Event Portal and on the guest's receipt.
Language: Shows the Language Template the form uses, which is the event's default unless you change it. Click Change Language to use a different template for this form, for example to offer the same event in two languages. Setting a form to a language different from the event's default requires a Corporate plan or higher.
Visibility: Public by default, which lists the form on the Event Portal. Select Private to hide it from the Event Portal listing so it is only available through its direct link.
Closing Time: The form closes on this date and time. Clear the date if you don't want the form to close, even after your event ends.
Quantity: The maximum number of submissions. The form closes once this number is reached. Leave it as Unlimited for no limit.
Max per Submission: The number of guests that can apply in one submission, from 1 to 10.
Guest Creation Settings: Choose how submissions are added to your guest list: Always create a new guest, Prevent creating duplicates or Restrict to existing guests. See Guest Creation and Restriction Settings.
Submission Message: An optional message shown on the confirmation page after the form is submitted, such as a thank-you note or next steps.
Email Confirmation: Use Event Default follows the setting in Portal → Automated Emails, and shows whether it is currently enabled. Select Disable to stop confirmation emails for this form only.
Customize Your Form
Use the Diobox Form Builder to add custom questions, images and text, and adjust the form to match your event.
Learn more: Customizing Your Form
Find All Waitlisted Guests
Go to the Guests page and click the Guest List dropdown.
Under Segments, select Waitlisted to see everyone with a waitlisted status.
Confirm Waitlisted Guests
Waitlisted guests are marked with a yellow tag on the Guests page. To confirm a guest, change their Confirmation Status.
Diobox asks you to confirm the change and gives you the option to email the guest about their new status.
To update many guests at once, select them and change their status in bulk.
Learn more: Perform Bulk Actions