Learn how to create and send emails in Diobox using the Email Builder. You can create invitations, confirmations, reminders, registration emails, ticket emails, and general event communications.

To create a new email, go to the Emails page and click + Email.

You can choose from several email templates, including:

Some templates are automatically connected to a Registration Form or RSVP workflow. This can later be changed in the email settings.

After selecting a template, the Email Builder will open.

On this page, configure the basic email headers.

The Email Name is only visible internally to your team and helps organize emails within your event. This name is also used when resending emails to guests individually from the Web App or mobile app.

The Subject Line is what guests will see in their inbox.

You can use Dynamic Fields to personalize the subject line for each guest, including:

Example:
​John: You're invited to the Leadership Forum on January 19th

The Sender Name appears as the sender of the email.

Examples:

Corporate plans can send emails from a custom domain using any email address within that domain. For setup instructions, see the Custom Email Domains article.

On other plans, emails are sent from [email protected]. You can still configure a Reply-To address so responses go to the correct inbox.

Use filters to choose which guests should receive the email.

Available filters include:

Recipient counts only include guests with valid email addresses who have not unsubscribed.

If a guest profile contains multiple email addresses, you can automatically CC all associated addresses when sending emails.

This is commonly used for assistants, managers, coordinators, or support staff.

If a guest has multiple email addresses on their profile, you can CC all associated emails, such as those of an assistant, manager, or support team. For more details, see: Send CCs to multiple email addresses listed on a guest profile

Diobox uses a drag-and-drop email editor. Each template includes editable content blocks that can be customized, rearranged, or removed.

Additional blocks can also be added to the email layout, including:

Before sending, you can send yourself a Test Email to preview the layout, images, buttons, and formatting.

You can either:

Scheduled emails are useful for reminders, follow-ups, timed announcements, and ticket delivery.

When ready, click Send All to queue the email for delivery.