Diobox Survey Forms collect additional information from your guests. Each guest receives a unique survey link, so they can only submit their own response.
Key Use Cases for Survey Forms
1. Ask Additional Registration Questions
Collect extra details from guests who have already registered.
2. Post-Event Follow-Up
Ask guests for feedback after the event on topics such as content, speakers, venue and organization.
The Guest Experience
Guests receive an email with their own unique survey link. The link opens the survey page, where they answer your questions. Because the link belongs to one guest, the survey cannot be shared with others.
Publishing Surveys
This section explains how to:
Create a New Survey Form
Go to the Forms page and click + Form in the upper-right corner.
Choose Survey from the list.
Set Form Availability & Attributes
When you create a form, the New Form window opens with the following attributes. You can change them later by editing the form's attributes.
Name and Description: The form name and an optional description. Both appear on the Event Portal and on the guest's receipt.
Language: Shows the Language Template the form uses, which is the event's default unless you change it. Click Change Language to use a different template for this form, for example to offer the same event in two languages. Setting a form to a language different from the event's default requires a Corporate plan or higher.
Closing Time: The survey closes on this date and time. Clear the date if you don't want it to close, even after your event ends. For post-event surveys, set a date after the event or leave it blank.
Submission Message: An optional message shown after the survey is submitted. See Submission Message below.
Email Confirmation: Send or skip the confirmation email for this survey. See Submission Email below.
Customize Your Form
Use the Diobox Form Builder to add images and text, and adjust the survey to match your event.
Learn more: Customizing Your Form
Add Survey Questions
In the Form Builder, drag a Question block to where you want it.
A list of all questions in your event appears. Add an existing question or create a new one.
Learn more: Adding Custom Questions to Your Form
Capture Additional Registration Fields
By default, the top of the survey shows the guest's name and email address so it is clear whom the survey belongs to. Guests cannot edit these fields.
To let guests update other details, such as company name or job title, click the header and select the fields to include.
Fields that already have data are pre-filled, so guests only need to update what has changed.
Submission Message
After guests submit the survey, you can show a custom message, such as a thank-you note, next steps or further instructions.
Enter the Submission Message in the form's attributes, when you create the survey or edit it later.
Submission Email
When a survey is submitted, the guest and your Team Members receive an email with the survey answers and a link to the receipt.
To control this email for one survey, use Email Confirmation in the form's attributes. Use Event Default follows your event setting, and Disable stops the confirmation email for this survey only.
To change the sender details and custom message for all automated emails, go to Portal → Automated Emails. If you select Don't send confirmation emails there, automated confirmation emails are turned off for all forms, including surveys.
Learn more: Automated Emails for Guests
Tracking Responses
You can review survey responses in two places:
1. Guest Page
Each guest's answers appear in the Activity section of their profile.
2. Submission Page
Go to Submissions → Questions & Responses to see a summary of all responses, including charts and each guest's answers.
