This article guides you through creating a new text message, setting it up, and sending it successfully.

To start , go to the Texts page and then select + Text Message at the top right corner.

Select one of these templates:

Templates provide a starting point and can be customized. If a template includes a form integration, it will insert the default form into the message, but you can replace it with another form if needed.

Setting up a text message is straightforward and allows you to configure the following settings:

Diobox automatically routes SMS messages through local phone numbers to improve delivery and ensure compliance. Guests in different countries will receive messages from a local number, increasing the likelihood of successful delivery. This is handled automatically—no setup or number management is required.

Select recipients for your text message based on the following options:

Type your message in the provided field.

Merge Tags: This dropdown enables you to personalize messages with guest-specific details, including

Form Links: Use this dropdown to insert a form link into your message.

Limitations: Due to the nature of SMS, you have the following message limitations:

Preview your draft as a guest to see how merge fields populate. Then, send a test message to your own device to check how it appears before sending it to recipients.