By default, Diobox automatically sends a confirmation email to anyone who registers for your event through any of the forms.

This article covers the following topics:

Diobox sends various types of automated email messages tailored for specific form functionalities. These emails ensure that your guests instantly receive their confirmation upon successful registration without any additional effort on your part. The emails mirror the confirmation pages available in the Guest Portal, maintaining consistent and familiar messaging for your guests.

If a user is registering multiple guests or purchasing more than one ticket, a summary email is also sent, which includes links to all the guest confirmation pages.

The automated email includes the following components:

You can change or translate the contents of the automated email, but the layout cannot be altered to ensure guests receive the correct information.

To change the email headers (event title, sender name, sender email) and add a custom message to the email:

Go to the Guest Portal: Email Responders.

You can also show or hide components within the email, including the event date, calendar invite, seating info, QR code, and Apple Wallet.

If you prefer to create custom emails and manually send them to guests at any time, you can disable the automated email feature.

To disable the automated email:

By disabling this feature, your guests won't receive any automated messages upon registration, allowing you to manage communications through custom emails.