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Multi-Device Check-Ins

Updated today

Diobox allows multiple devices to be used at the same time for guest check-in. This setup is ideal for events with high arrival volume, where multiple entry points or check-in stations help reduce wait times and improve flow.


Real-Time Sync Across Devices

All devices stay synchronized in real time. When a guest is checked in on one device, their status updates instantly across all other devices, as long as they are connected to the internet.

This ensures that:

  • Staff always see the most up-to-date guest status

  • Duplicate or fraudulent check-ins are prevented

  • QR code scans are validated across all stations

If a QR code is scanned more than once, even on a different device, an alert appears with clear actions for staff to take.


Using Multiple Team Members

Each device should be operated by a separate Team Member account. The number of Team Members available depends on your subscription plan.

Each Team Member can be logged into one device at a time for check-in activity.


One Login Per Device

Using the same login across multiple devices at the same time is not supported.

If the same account is used on more than one device:

  • The earlier device may be logged out automatically

  • Check-ins may stop syncing properly between devices

For reliable performance, assign one login per device and ensure all devices have a stable internet connection.

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