Diobox allows you to export guest, check-in, and ticketing data as a standard CSV file for external use. The file is generated on demand and emailed to the team member requesting the export.
In the Diobox web app, go to Guests → Export Guests.
Choose from one of the 4 export options.
Option 1: Guest Data
This default export includes all guest data and provides the most comprehensive set of fields, including:
Guest Profile Fields - name, email, company, title, etc.
Guest Group - primary and plus-one indicators (if guest is in a group)
Guest Confirmation Info - guest list, confirmation status and confirmation time
Guest ID - unique Diobox guest identifier
Guest URL - link to the public guest confirmation page hosted by Diobox
Seat Information - table/row name and seat number
Check-In Time - timestamp of every guest check-in
Form Details - registration form or ticket name, price, total event spend
Email Engagement - total count of email opens, clicks, and bounces
Custom Questions - all questions/answers captured through Diobox Forms
Custom Fields - any other custom fields originally imported
Option 2: Selected List
Exports only the guests from a specific list or custom segment, using the same fields as Option 1.
To use this option, navigate to the desired guest list before selecting Export Guests.
Option 3: Form Submissions
Exports all form submissions with primary guest details and receipt links. Ideal for reporting on ticket orders and payments. Includes:
Date
Guest Name
Guest Email
Summary - the name of the ticket or registration form submitted
Gross Sales - price of ticket purchased
Net Sales - profit after subtracting fees from Gross Sales
Payment - method of payment (free, cash, credit card)
Receipt - link to the guest’s order receipt
Option 4: Activities
Exports all guest check-ins, related sessions, and internal notes. Each activity is tagged with the team member who recorded it. The file is sorted by date and time to reflect the sequence of guest and event actions.
Date
Check-In Session - the check-in activity or check-in session
Note Activity - any internal notes saved into the guest profile
Team Member - name and email of the team member who checked in the guest
All Guest Profile Fields - name, email, company, title, etc.
Guest Confirmation Info - guest list, confirmation status and confirmation time
Seat Information - table/row name and seat number
Ticketing Details - ticket name, price, total event spend
Guest ID - unique Diobox guest identifier
Guest URL - link to the public guest confirmation page hosted by Diobox
Export on iOS
You can use the same export options in the Diobox iPhone and iPad apps.
Open your event in the Diobox app.
Go to the Tools tab.
Tap Export and choose your preferred export option.
