Diobox offers several ways to export your guest, check-in, and ticketing data into a standard CSV document for external use. You can then open this file in any spreadsheet program, like Microsoft Excel for further analytics. When you export, the file is emailed to the team member address associated with your Diobox account.
Go to the Guests dropdown and select Export Guests.
You will then be presented with the following 4 options to export your data.
Option 1: Guest Data
This is the default option, which exports all of your guests and contains the most complete data fields, including:
All Guest Profile Fields - name, email, company, title, etc.
Guest Group - primary and plus-one indicators (if guest is in a group)
Guest Confirmation Info - guest list, confirmation status and confirmation time
Guest URL - link to the public guest confirmation page hosted by Diobox
Seat Information - table/row name and seat number
Check-In Time - timestamp of every guest check-in
Ticketing Details - ticket name, price, total event spend
Email Actions - total count of bounces, opens and clicks
Custom Invitation Questions - all questions/answers sent through email invites
Custom fields - any other custom fields originally imported
Option 2: Selected List
This option exports a specific guest list or a custom segment. It will include the same set of fields as the default export option (shown above).
Option 3: Ticket Orders
Exports ticket orders with the following fields:
Order Date
Customer Name
Customer Email
Tickets - the name of the ticket the guest purchased
Gross Sales - price of ticket purchased
Net Sales - profit after subtracting fees from Gross Sales
Payment - method of payment (free, cash, credit card)
Order Receipt - link to the guest’s order receipt
Option 4: Check-Ins
Use this option to export a list of guest check-ins, corresponding locations, and team member info that processed the check-in, sorted by date/time:
Check-In Date
Check-In Location
Check-In By - name and email of the team member who checked in the guest
All Guest Profile Fields - name, email, company, title, etc.
Guest Confirmation Info - guest list, confirmation status and confirmation time
Seat Information - table/row name and seat number
Ticketing Details - ticket name, price, total event spend
Guest URL - link to the public guest confirmation page hosted by Diobox
Export on iOS
You can also generate the same export options on the Diobox iPhone and iPad apps.
Go the Tools tab and then select Export.
