You can use a standard CSV file to import guests into a Diobox event. This process allows you to map CSV columns in your own file into new or existing fields in Diobox.
Using the Diobox Web App (https://app.d.io), open the destination event that you want to import into.
Step 1
Click the Guests dropdown and select Import Guests.
For best results, download our template and populate that file with your guest information.
Step 2
Select your template file
Click Select File and choose the file on your computer that you prepared.
If you CSV file includes column names, select the checkbox First Row Contains Headers.
Step 3
Confirm the columns that you want to import
This page previews how the columns in your CSV file match the Diobox guest fields. Review each column to make sure its contents match the header.
A red column means that the column doesn't match with any Diobox field and it won't be imported.
A green column means that the column matches a Diobox field and will be imported.
To change how a column maps to a Diobox field, click the dropdown arrow and select a different field.
If you don't want to import a column, click the Skip button and the column will turn red.
Import Custom Fields
You can import your own custom guest fields to track additional guest information.
Any column in your CSV file (that is not matched with a Diobox field) can be imported as a custom field. By default, these fields will show as unmatched (red) columns.
To import them, click the dropdown for that column and select the field name below the header Custom Field. This will use the original header in your CSV file to add your custom field.
Then, select the type of the custom field you are importing:
Custom Text
Custom Email
Custom Phone Number
If you don't select a type, your custom field will be added as Custom Text.
In the above example, we are importing an "Assistant Email" as a custom field with an Email type.
Importing Guest Lists
The import process allows you to assign multiple Guest Lists. To do this, include multiple Guest Lists in the Guest List column, separated by commas (e.g., “VIP, Media”). The system will then automatically tag guests with the specified lists during import.
Step 4
Handle Duplicate Guests
If you want to create a new guest for every row in your import file, select Create New People.
If you already have existing guests in your event (or any previous events), you can select Update Existing People, which uses the guest email address to prevent creating duplicates and merges their data. This process is also helpful for automatically building a guest history when you have multiple events with repeat guests.
Note: Update Existing People only updates guest profile fields and not custom fields.
Tag a Guest List
If you want to associate everyone in this import with a specific Guest List, select one from the dropdown menu. This helps you differentiate your CSV files, if you expect to import multiple CSV files.
Start Import
Click Import to begin the importing process.
The time to process the import depends on the number of guests you are importing. When the import has completed, the new guests will automatically appear in your event.